Alert Logic Engineers have validated that the backlog of stats data has now fully caught up. This incident is now resolved.
Posted Jun 04, 2021 - 09:19 UTC
Monitoring
Engineering teams have successfully resolved the issue affecting IDS stats data in the Alert Logic Console. There is a backlog of stats data to process which will take several hours to catch up and Engineers are monitoring through to resolution.
Posted Jun 03, 2021 - 14:45 UTC
Identified
Engineering teams are working on the fix and are working to catch the stats up.
Posted Jun 02, 2021 - 23:55 UTC
Investigating
We are currently investigating an issue where IDS stats are not displaying in the Alert Logic Console & customers who have configured collection alerts are receiving alerts related to the stats, in the US-West-1 region. Engineering teams have identified the impacted services are working to make these stats available. This effort will also resolve the issue with the collection alarms.
Posted Jun 02, 2021 - 19:07 UTC
This incident affected: US-West-1 (Alert Logic Console).
