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US-West-1 ? Operational
Alert Logic console Operational
Network IDS Operational
Log Management Operational
Web App IDS Operational
Web Application Firewall Operational
Remediations & Automated Scan Operational
Scheduled Scans Operational
Extended Endpoint Protection Operational
US-East-1 ? Operational
Alert Logic console Operational
Network IDS Operational
Log Management Operational
Web App IDS Operational
Web Application Firewall Operational
Remediations & Automated Scan Operational
Scheduled Scans Operational
Extended Endpoint Protection Operational
UK-West-1 ? Operational
Alert Logic console Operational
Network IDS Operational
Log Management Operational
Web App IDS Operational
Web Application Firewall Operational
Remediations & Automated Scan Operational
Scheduled Scans Operational
Extended Endpoint Protection Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 16, 2021

No incidents reported today.

May 15, 2021

No incidents reported.

May 14, 2021
Log based Incident delays for singular event category | All Regions
Resolved - Our Engineering teams have concluded their effort to improve processing rates for the affected singular Log based Incident category. We will continue to monitor processing rates as part of operational monitoring activities. If you have any concerns around this Incident, please contact us - support@alertlogic.com
May 14, 16:37 UTC
Update - Our Engineering teams remain focused on implementing performance improvements with the affected singular Log based Incident category. This work is expected to be fully completed and validated by 05/14, where we will confirm on this page.
May 10, 15:18 UTC
Update - Our Engineering Teams continue to execute the remediation plan to alleviate delays with the affected Log based Incident category, and are currently validating performance improvements.

This issue remains limited to a singular Log based Incident category and all other content types remain unaffected.
May 4, 17:36 UTC
Identified - We have identified an issue where a small percentage of Log based Incidents are being escalated with old event data. This is limited to a singular low severity Incident category. Our Engineering teams are working on a remediation plan to resolve the issue and progress updates will be shared here, through to resolution.

If you are experiencing delays and require confirmation of the category affected, or wish to discuss this further, please contact us – support@alertlogic.com
Apr 30, 15:26 UTC
May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021
May 9, 2021
Network Maintenance for our UK-West Customers
Completed - The scheduled maintenance has been completed.
May 9, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 20:01 UTC
Scheduled - We will be undergoing scheduled network maintenance in the Alert Logic UK-West data center. There is no expected downtime for this maintenance.
May 4, 20:10 UTC
May 8, 2021
May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

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