All Systems Operational

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US-West-1 ? Operational
Alert Logic console Operational
Network IDS Operational
Log Management Operational
Web App IDS Operational
Web Application Firewall Operational
Remediations & Automated Scan Operational
Scheduled Scans Operational
Extended Endpoint Protection Operational
US-East-1 ? Operational
Alert Logic console Operational
Network IDS Operational
Log Management Operational
Web App IDS Operational
Web Application Firewall Operational
Remediations & Automated Scan Operational
Scheduled Scans Operational
Extended Endpoint Protection Operational
UK-West-1 ? Operational
Alert Logic console Operational
Network IDS Operational
Log Management Operational
Web App IDS Operational
Web Application Firewall Operational
Remediations & Automated Scan Operational
Scheduled Scans Operational
Extended Endpoint Protection Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 9, 2020

No incidents reported today.

Aug 8, 2020
Completed - The scheduled maintenance has been completed.
Aug 8, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 12:01 UTC
Scheduled - Alert Logic will be conducting maintenance to upgrade our scan scheduling experience. During this time, MDR customers will be unable to create or edit scan schedules during the change window. Scan runs (existing and scheduled) are unaffected and will occur as usual.
Aug 4, 15:50 UTC
Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020
Resolved - Following a period of monitoring, we continue to process Incident data at normal operational levels. Any Incidents received with associated event data missing are being successfully re-processed and will be completed by 21:00 CT. This Incident is now resolved.
Aug 1, 23:27 UTC
Monitoring - The issue with the storage component in the central processing platform has been resolved and Incident data is being processed at normal operational levels. Some Incidents generated during this time period may not include associated event data, and we are currently working to re-process that data.
Aug 1, 22:06 UTC
Identified - We have identified an issue with a storage component in our central processing platform in US-West. Alert Logic Engineers are working with the storage vendor to assist in resolving the issue.
Aug 1, 21:56 UTC
Investigating - We are currently investigating an issue in the US-West region where Threat, Log and Web Security based Incidents are experiencing delays in processing. Please note that although there are expected delays, all data is being received, ready for processing.
Aug 1, 21:33 UTC
Jul 31, 2020

No incidents reported.

Jul 30, 2020
Resolved - At 06:30 CT, Alert Logic Engineering teams became aware of an automation error within our ticket management system which inadvertently closed several customer tickets. This error has now been addressed and the incident is resolved.

Whilst we are reviewing and re-opening tickets which were incorrectly solved, if you have received a notification that your ticket has been closed and you believe this to be an error, please reply to the message to re-open the case.
Jul 30, 05:30 UTC
Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.