Alert Logic Status

All Systems Operational

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US-West-1 Operational

Alert Logic console Operational

Network IDS Operational

Log Management Operational

Web App IDS Operational

Web Application Firewall Operational

Remediations & Automated Scan Operational

Scheduled Scans Operational

Extended Endpoint Protection Operational

US-East-1 Operational

Alert Logic console Operational

Network IDS Operational

Log Management Operational

Web App IDS Operational

Web Application Firewall Operational

Remediations & Automated Scan Operational

Scheduled Scans Operational

Extended Endpoint Protection Operational

UK-West-1 Operational

Alert Logic console Operational

Network IDS Operational

Log Management Operational

Web App IDS Operational

Web Application Firewall Operational

Remediations & Automated Scan Operational

Scheduled Scans Operational

Extended Endpoint Protection Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 17, 2019

No incidents reported today.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

Alert Logic Support Telephone Number

Resolved - This incident has been fully resolved. Customers are now able to contact Alert Logic Support via telephone without issue.
Nov 14, 13:47 UTC

Monitoring - We have been advised of an issue with our telephone system vendor, who are currently working to restore service to full operation. Customers should now be able to contact Alert Logic Support via telephone.
However, intermittent issues may continue as the vendor works towards resolution.
Nov 14, 12:40 UTC

Investigating - We are currently investigating an issue with our telephone system where customers are unable to reach the Alert Logic Support team. If you need to raise or follow up on a ticket with Alert Logic Support during this time, please submit a ticket via the support portal - https://support.alertlogic.com/hc/
Nov 14, 12:13 UTC

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.