All Systems Operational

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US-West-1 ? Operational
Alert Logic console Operational
Network IDS Operational
Log Management Operational
Web App IDS Operational
Web Application Firewall Operational
Remediations & Automated Scan Operational
Scheduled Scans Operational
Extended Endpoint Protection Operational
US-East-1 ? Operational
Alert Logic console Operational
Network IDS Operational
Log Management Operational
Web App IDS Operational
Web Application Firewall Operational
Remediations & Automated Scan Operational
Scheduled Scans Operational
Extended Endpoint Protection Operational
UK-West-1 ? Operational
Alert Logic console Operational
Network IDS Operational
Log Management Operational
Web App IDS Operational
Web Application Firewall Operational
Remediations & Automated Scan Operational
Scheduled Scans Operational
Extended Endpoint Protection Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2021

No incidents reported today.

Apr 22, 2021

No incidents reported.

Apr 21, 2021

No incidents reported.

Apr 20, 2021
Resolved - Customers are now able to log in to the Alert Logic Console without previously noted SSO failures. If you do continue to experience issues, please contact support@alertlogic.com.
Apr 20, 21:30 UTC
Identified - We are aware of an on-going issue with SSO vendor, Auth0, where elevated response times and intermittent errors are experienced. This is affecting those customers attempting a login via SSO. During this time, affected customers will experience intermittent login failures to the Alert Logic Console. We will continue to provide updates as they are received from the vendor.
Apr 20, 16:29 UTC
Apr 19, 2021

No incidents reported.

Apr 18, 2021
Completed - The scheduled maintenance has been completed.
Apr 18, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 17:00 UTC
Scheduled - We will be undergoing scheduled network maintenance on the Alert Logic Console for our UK-West customers. There is no expected downtime for this maintenance.
Apr 15, 15:29 UTC
Apr 17, 2021
Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021
Resolved - We have identified an issue in UK-West where a small number of customers are receiving historical Incident notification e-mails. This has now been resolved. Customers are advised to ignore these historical emails and to only action those generated recently.
Apr 14, 09:49 UTC
Apr 13, 2021

No incidents reported.

Apr 12, 2021
Resolved - Following an extensive period of monitoring, no further issues have been observed with Log Incident processing delays in the US-East region. This Incident is now resolved.
Apr 12, 15:04 UTC
Update - The reported issue with intermittent Log Incident processing delays in the US-East region has been resolved. Some customers may continue to experience minor processing delays as the backlog clears. We will continue to monitor and declare this Incident fully resolved once monitoring activities have concluded.
Apr 9, 20:37 UTC
Monitoring - We have identified an issue in the US-East region where Log based Incidents are intermittently experiencing delays in processing. Please note that although there are some expected delays, all data is being received, ready for processing. Alert Logic Engineering teams are monitoring the processing backlog and this Incident will remain in a monitoring state pending a further update.
Apr 6, 17:48 UTC
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021
Completed - The scheduled maintenance for the Alert Logic Console in UK-West has been postponed. We will post a further maintenance notification when the work is rescheduled.
Apr 9, 12:56 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 6, 19:21 UTC
Update - Please note that this maintenance is for April 10th starting at 20:00 UTC.
Apr 6, 19:20 UTC
Scheduled - We will be undergoing scheduled network maintenance on the Alert Logic Console for our UK-West customers. There is no expected downtime for this maintenance.
Apr 6, 18:40 UTC