All Systems Operational

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US-West-1 ? Operational
Extended Endpoint Protection Operational
Web Application Firewall Operational
Automated Response Operational
Alert Logic Console Operational
Log Management Operational
Business Systems Operational
Web App IDS Operational
Network IDS Operational
Mobile App Operational
Reporting Operational
Scanning Operational
US-East-1 ? Operational
Extended Endpoint Protection Operational
Web Application Firewall Operational
Automated Response Operational
Alert Logic Console Operational
Log Management Operational
Business Systems Operational
Web App IDS Operational
Network IDS Operational
Mobile App Operational
Reporting Operational
Scanning Operational
UK-West-1 ? Operational
Extended Endpoint Protection Operational
Web Application Firewall Operational
Automated Response Operational
Alert Logic Console Operational
Log Management Operational
Business Systems Operational
Web App IDS Operational
Network IDS Operational
Mobile App Operational
Reporting Operational
Scanning Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 18, 2022

No incidents reported today.

Aug 17, 2022

No incidents reported.

Aug 16, 2022

No incidents reported.

Aug 15, 2022
Resolved - Alert Logic Engineering teams have identified the root cause, applied the fix and all services have been verified. This issue is resolved.
Aug 15, 18:48 UTC
Update - We are continuing to work on a fix for this issue.
Aug 15, 18:13 UTC
Identified - A scaling issue with a subsystem that controls the Alert Logic Console has been identified. This is currently impacting Console, Service Desk and the ability for Support and SOC teams to respond to requests. Engineering teams are implementing the fix and will be resolved soon.
Aug 15, 18:03 UTC
Aug 14, 2022
Completed - The scheduled maintenance has been completed.
Aug 14, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 20:00 UTC
Scheduled - We will be completing scheduled maintenance in the UK-West region at this time. Whilst we do not anticipate any interruption, customers within this region may experience a slight delay in data processing and intermittent access to the customer console.
Aug 10, 15:02 UTC
Aug 13, 2022
Aug 12, 2022

No incidents reported.

Aug 11, 2022
Resolved - This incident is now resolved.
Aug 11, 11:22 UTC
Monitoring - We have now applied a fix and have verified that incidents are visible within the Alert Logic Console for US-East customers. We will now place this incident into a Monitoring state.
Aug 11, 11:03 UTC
Identified - We are aware of an issue affecting the display of incidents in the Alert Logic Console for customers in the US-East region. We have identified the root cause and are working towards deploying a fix. All incidents are being correctly created, stored, and escalated; and only the viewing of incidents in the Console is affected. As a workaround, users can navigate to the URL's sent within notifications to view incidents. We will post further updates as they are available.
Aug 11, 10:10 UTC
Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.