Scheduled Maintenance to Extended Endpoint Protection (EEP)

Scheduled Maintenance Report for Alert Logic

Completed

The scheduled maintenance has been completed.
Posted Jun 21, 2025 - 06:30 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 20, 2025 - 22:30 CDT

Scheduled

Fortra will be upgrading Infrastructure supporting the Alert Logic Extended Endpoint Protection (EEP) service. During the window, existing agent protection will remain in place. However, new agent installation, alert visibility in the customer console, and the ability to take endpoint action using the customer console will be impacted.

This change impacts the above activities. Other agents technologies are not affected, including the Alert Logic Linux and Windows agents used by all Alert Logic customers, and Fortra EDR agent used by Fortra XDR customers.
Posted Jun 17, 2025 - 17:55 CDT
This scheduled maintenance affected: US-West-1 (Extended Endpoint Protection), US-East-1 (Extended Endpoint Protection), and UK-West-1 (Extended Endpoint Protection).