The issue affecting PCI scanning has been resolved and all services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further issues, please contact support@alertlogic.com.
Posted Jun 18, 2024 - 20:37 UTC
Monitoring
We have implemented a fix for the issue affecting Alert Logic PCI scanning and are currently monitoring the situation to ensure that the issue has been fully resolved. We will continue to provide updates until the incident is closed.
Posted Jun 18, 2024 - 20:02 UTC
Update
We continue to work on a fix for this issue.
Posted Jun 18, 2024 - 19:10 UTC
Update
We continue to work on a fix for this issue.
Posted Jun 18, 2024 - 18:04 UTC
Identified
We have identified an issue affecting customer PCI scanning and are currently working on a fix. We apologize for any inconvenience this may have caused and will provide updates as soon as we have more information.
Posted Jun 18, 2024 - 17:44 UTC
This incident affected: US-West-1 (Scanning), US-East-1 (Scanning), and UK-West-1 (Scanning).
