Alert Logic Support Telephone Number

Incident Report for Alert Logic

Resolved

This incident has been resolved.
Posted Jun 15, 2020 - 22:26 CDT

Monitoring

The audio issues have been fixed. Will continue to monitor for a time to ensure all has returned to a healthy state.
Posted Jun 15, 2020 - 21:24 CDT

Identified

We are aware of intermittent audio issues with our phone system, affecting both inbound and outbound customer calls. If you need to raise or follow up on a ticket with Alert Logic Support during this time, please submit a ticket via the support portal - https://support.alertlogic.com/hc/ or contact us via email - support@alertlogic.com
Posted Jun 15, 2020 - 12:16 CDT
This incident affected: US-West-1 (Alert Logic Console), US-East-1 (Alert Logic Console), and UK-West-1 (Alert Logic Console).
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