The issue affecting visibility into assets has been resolved and all services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further issues, please contact support@alertlogic.com.
Posted Nov 08, 2023 - 16:27 UTC
Update
We have implemented a fix for the issue affecting the assets service and are currently monitoring the situation to ensure that the issue has been fully resolved. We will continue to provide updates until the incident is closed.
Posted Nov 08, 2023 - 15:10 UTC
Identified
We have identified an issue affecting visibility into assets for customers in the US region and are currently working on a fix. We apologize for any inconvenience this may have caused and will provide updates as soon as we have more information.
Posted Nov 08, 2023 - 13:06 UTC
This incident affected: US-West-1 (Alert Logic Console) and US-East-1 (Alert Logic Console).
