US-West Customers experiencing multiple issues

Incident Report for Alert Logic

Resolved

All US-West services are now fully operational. If you experience any further issues, please contact support@alertlogic.com
Posted May 18, 2021 - 10:16 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 18, 2021 - 09:42 CDT

Investigating

An issue has been discovered that is affecting customers within the US-West region. Customers within the US-West may experience delays in IDS and Log processing and intermittent portal access/functionality. We are currently executing a remediation plan.
Posted May 18, 2021 - 09:34 CDT
This incident affected: US-West-1 (Extended Endpoint Protection, Web Application Firewall, Alert Logic Console, Log Management, Web App IDS, Network IDS, Scanning).
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