Alert Logic Support Emails
Incident Report for Alert Logic
This incident is now resolved. Customers can now continue to contact Alert Logic Support via the email address.
Posted May 03, 2022 - 15:47 UTC
We are investigating an issue where customers are unable to raise or receive support tickets via the email address. If you need to raise or follow up on a ticket with Alert Logic Support during this time, please submit a ticket via the support portal or contact us via phone. Details of how to utilize both options are listed here -
Posted May 03, 2022 - 14:24 UTC
This incident affected: US-East-1 (Business Systems), UK-West-1 (Business Systems), and US-West-1 (Business Systems).