Health data not loading in Alert Logic Console | US Regions

Incident Report for Alert Logic

Resolved

Following a period of monitoring, Alert Logic Engineers have confirmed that all accounts are fully operational. This Incident is now resolved.
Posted Jan 17, 2022 - 20:31 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 17, 2022 - 20:02 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 17, 2022 - 19:47 CST

Investigating

We are currently investigating an issue with Health components not loading statistical data in the Alert Logic Console. This is affecting customers using the Alert Logic Console in US-West and US-East regions.
Posted Jan 17, 2022 - 19:30 CST
This incident affected: US-West-1 (Alert Logic Console) and US-East-1 (Alert Logic Console).