Centurylink have confirmed that they have resolved the major outage and all associated appliance monitoring alarms have cleared.
Posted Aug 30, 2020 - 16:39 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 30, 2020 - 13:33 UTC
Identified
We are currently aware of an on-going major outage for customers of Centurylink and have noticed a drop in incoming traffic and recommend that our customers fail-over to a alternative internet provider, if possible. Alert Logic services remain available at this time.
Posted Aug 30, 2020 - 13:26 UTC
This incident affected: US-West-1 (Alert Logic console).